Shipping Policy

Thank you for shopping with us! We aim to deliver your electric scooter quickly and securely, so you can hit the road with confidence.

🌍 Where We Ship From

We operate from two strategic warehouse locations:

• United States

• Germany

Orders are fulfilled from the nearest warehouse to ensure the fastest possible delivery.

📦 Processing & Handling Time

All orders are:

• Fully inspected

• Manually ride-tested

• Securely packaged

Handling Time: 1–2 business days
Once your order is confirmed, it will be processed and dispatched promptly.

🚚 Estimated Shipping Time

• Standard Shipping: 5–7 business days
  Shipping times may vary slightly based on your location and local carrier performance.

💸 Shipping Costs

We offer free standard shipping on all electric scooter orders.

There are no hidden handling or packaging fees.

🌎 International Shipping

At this time, we primarily ship within the regions served by our U.S. and German warehouses. For other destinations, please contact our support team for availability and delivery estimates.

📦 Order Tracking

Once your order is shipped, you’ll receive an email with a tracking number and a link to monitor your shipment in real-time.

❗Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us immediately at [Your Support Email]. We’ll work with the shipping carrier to resolve the issue quickly.